Last updated: 18 Sep 2024

9AM Brew Coffee (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal data that we collect, process, and store from visitors to our website 9ambrewcoffee.com. This privacy policy outlines how we collect, use, disclose, and safeguard your personal data in compliance with the Personal Data Protection Act 2012 (PDPA) in Singapore.

1. Collection of Personal Data

We may collect and process the following personal data from you:

• Personal Information: Name, email address, phone number, mailing address, or any other contact information you provide when filling out forms or contacting us.
• Technical Information: IP address, browser type, operating system, device information, and browsing behavior (e.g., pages visited, time spent on our site) using cookies or similar technologies.
• Other Information: Any other information you voluntarily provide to us through surveys, feedback forms, or social media interaction.

2. Purpose of Collection, Use, and Disclosure of Personal Data

We collect and use your personal data for the following purposes:

• To provide, operate, and maintain our website and services.
• To process transactions or respond to your inquiries and requests.
• To send administrative information, such as updates to our terms and policies.
• To analyze and improve our website and services, including monitoring and preventing fraudulent activity.
• To provide you with marketing communications about our products and services (you may opt out at any time).
• To comply with legal obligations and resolve disputes.

We will only disclose your personal data with third parties under the following circumstances:

• If required by law or in response to legal requests.
• To service providers who perform services on our behalf (e.g., hosting providers, payment processors).
• With your consent or at your direction.

3. Protection of Personal Data

We take reasonable steps to protect your personal data from unauthorized access, collection, use, disclosure, copying, modification, disposal, or similar risks. We use a combination of technical, administrative, and physical security measures, including:

• Encryption of sensitive data.
• Regular security audits and monitoring.
• Limited access to personal data by authorized personnel.

4. Retention of Personal Data

We will retain your personal data for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law. Once the personal data is no longer needed, we will securely delete or anonymize the information.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website, including:

• Essential Cookies: Necessary for the proper functioning of our website.
• Analytics Cookies: To collect information about how visitors use our website to improve user experience.

You can choose to disable cookies through your browser settings. However, this may affect your ability to use certain features of our website.

6. Your Rights

Under the PDPA, you have the right to:

• Access Your Data: You can request access to the personal data we hold about you.
• Correct Your Data: You can request that we correct or update any inaccuracies in your personal data.
• Withdraw Consent: You may withdraw your consent to the collection, use, or disclosure of your personal data at any time by contacting us (details below).

7. Third-Party Links

Our website may contain links to external websites or services operated by third parties. We are not responsible for the privacy practices or the content of these third-party sites. We encourage you to review their privacy policies when you visit their websites.

8. Updates to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised date at the top of the policy. Please review this policy periodically to stay informed about how we are protecting your personal data.

9. Contact Us

If you have any questions or concerns regarding this privacy policy or wish to exercise your rights under the PDPA, please contact us at:

9AM Brew Coffee
Email: hello@9ambrewcoffee.com